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A multi-modelling approach tests the hierarchical structure of the SusTour-Index by combining different weighting and aggregation methods within each sustainability dimension to choose the most appropriate model once the uncertainty analysis has been performed. The SusTour-Index is composed of 75 elementary indicators, adequately structured in pillars and sub-pillars within each economic (34), environmental (21) and social dimension (20). This paper aims to build and validate a composite indicator of sustainable tourism (SusTour-Index), which recognises the economic, environmental and social dimensions as the three main interrelated facets of tourism sustainability. Suggestions for further improvement is to re-evaluate the novelty aspect of SIAKAD with important points that must be considered related to innovation, invention, and creative design.Īcademics, institutions and policymakers advocate systematic assessments to design sustainable development and implement proper environmental management however, practical measurements in tourism research based on composite indicators are still in progress. Poor rating with “Below Average” obtained by novelty scale. Clarity and efficiency scale reach a “Good” category. A benchmark study conducts, and results shows a scale of accuracy, attractiveness, and stimulation to get an “Excellent” Product rating. The negative values are finding on the novelty scale where the mean is 0.7, while the UEQ weakness was on the novelty scale with an Alpha score of 0.16. The results showed positive values on the scale of attractiveness, clarity, efficiency, accuracy, and stimulation with means > 0,8. Questionnaires were distributed to all lecturers, administrative units, and cadets and 70 people filled out the survey. Although SIAKAD has been running for two years, user experience testing has not yet been carried out to assess whether this application is sufficient to meet user needs or not. The purpose of this study is to evaluate the user experience (UX) of academic information system (SIAKAD) using the User Experience Questionnaire (UEQ).